General Conditions

This document outlines the general conditions applicable to the use of products and services provided by the merchant. These conditions are designed to ensure clarity and fairness in transactions, in accordance with the regulations set forth by the European Union and the United Kingdom.

1. Scope of Application

The general conditions apply to all transactions conducted through the merchant's platform. By engaging with our products or services, customers agree to adhere to these conditions.

2. Product Information

All products are described with the utmost accuracy. However, variations in color, size, and design may occur due to differences in display settings or manufacturing processes. Customers are encouraged to review product specifications carefully before making a purchase.

3. Pricing

Prices are listed in the applicable currency and include VAT where applicable. The merchant reserves the right to modify prices at any time, although changes will not affect orders that have already been confirmed.

4. Payment Terms

Payments must be made in full at the time of purchase. Accepted payment methods include credit cards, debit cards, and other electronic payment systems. The merchant employs secure payment processing systems to protect customer information.

5. Delivery Conditions

Delivery times are estimated based on the shipping method selected at checkout. The merchant is not liable for delays caused by third-party carriers or unforeseen circumstances. Customers will receive tracking information once their order has been dispatched.

6. Right of Withdrawal

Customers have the right to withdraw from the purchase within 14 days of receiving the product, as per the regulations of the European Union. To exercise this right, customers must notify the merchant in writing and return the product in its original condition.

7. Warranty and Liability

All products are covered by a statutory warranty period. The merchant is liable for defects in the product that occur within this period. Liability is limited to the replacement or repair of the product, and does not extend to indirect damages or losses.

8. Data Protection

The merchant is committed to protecting customer data in accordance with the General Data Protection Regulation (GDPR). Personal information will only be used for processing orders and will not be shared with third parties without consent.

9. Governing Law

These general conditions are governed by the laws of the United Kingdom. Any disputes arising from these conditions will be subject to the exclusive jurisdiction of the courts of the United Kingdom.

10. Amendments

The merchant reserves the right to amend these general conditions at any time. Customers will be notified of any significant changes, and continued use of the services will constitute acceptance of the new conditions.